Title: Customer Data Privacy and Security Policy
Author: Kriko
Published: Jul 3, 2026
Last modified: Aug 13, 2026

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 1.  [Home](https://kriko.io/) /
 2.  [Company Policies](https://kriko.io/company-policies) /
 3.  [Customer Relations Policies](https://kriko.io/company-policies/quality-compliance)/
 4.  Customer Data Privacy and Security Policy

# Company Policies

The principles that guide every team at Kriko. From how we hire and protect data
to how we uphold quality and sustainability.

## Customer Data Privacy and Security Policy

## Commitment to Data Privacy

### a. Confidentiality of Customer Data

The Company takes all necessary measures to protect the privacy and confidentiality
of customer data.

Customer data may only be accessed and processed by authorised personnel.

### b. Data Protection and Security Standards

The Company implements procedures aligned with recognised industry standards to 
protect customer data and maintain its security.

Appropriate safeguards are applied to prevent unauthorised access, data breaches
and data loss.

## Data Collection and Use

### a. Collection of Customer Data

The Company collects and uses customer data only for specified and legitimate purposes.

Any required consent is obtained from customers, and the data collection process
is managed transparently.

### b. Use and Disclosure of Data

The Company uses customer data solely for the purposes for which it was collected.

Customer data is not shared with or sold to third parties without the customer’s
request or authorisation.

## Data Security

### a. Data Encryption and Secure Storage

The Company protects customer data using appropriate encryption technologies and
stores it on secure servers.

Physical and digital security measures are implemented to safeguard customer data.

### b. Access Controls

The Company ensures that customer data is accessible only to authorised personnel.

Access controls and authentication procedures are implemented to prevent unauthorised
access.

## Data Breaches and Monitoring

### a. Data Breach Notification

The Company takes appropriate measures to promptly identify breaches involving customer
data and notify the relevant parties.

Affected customers are informed of the breach where appropriate, and the necessary
containment, corrective and preventive measures are taken.

### b. Security Monitoring and Auditing

The Company regularly monitors its systems, identifies security vulnerabilities 
and takes appropriate corrective action.

Data security practices and controls are continuously assessed through internal 
and external audits.

## Employee Training and Awareness

### a. Data Privacy Training

The Company provides employees with regular training on data privacy and security.

Employees receive the necessary training and guidance to protect the confidentiality
of customer data.

### b. Awareness and Compliance

The Company encourages employees to comply with its data privacy policies and exercise
due care when handling customer data.

Appropriate disciplinary action may be taken in the event of a violation.

##  Communication Policies

 *  [Internal Communication and Collaboration Policy](https://kriko.io/company-policies/communication-policies/internal-communication-and-collaboration-policy)
 *  [Internal Communication Channels and Meeting Policy](https://kriko.io/company-policies/communication-policies/internal-communication-channels-and-meeting-policy)
 *  [Social Media Policy](https://kriko.io/company-policies/communication-policies/social-media-policy)

##  Crisis and Incident Management Policies

 *  [Crisis Communication and Reputation Management Policy](https://kriko.io/company-policies/crisis-and-incident-management-policies/crisis-communication-and-reputation-management-policy)
 *  [Emergency Planning and Response Policy](https://kriko.io/company-policies/crisis-and-incident-management-policies/emergency-planning-and-response-policy)

##  Disciplinary Policies

 *  [Disciplinary Policy](https://kriko.io/company-policies/disciplinary-policies/disciplinary-policy)

##  Human Resources Policies

 *  [Diversity, Equity and Inclusion Policy](https://kriko.io/company-policies/human-resources-policies/recruitment-policy)
 *  [Employee Training and Development Policy](https://kriko.io/company-policies/human-resources-policies/termination-policy)
 *  [Anti-Discrimination and Diversity Policy](https://kriko.io/company-policies/human-resources-policies/anti-discrimination-and-diversity-policy)
 *  [Occupational Health and Safety Policy](https://kriko.io/company-policies/human-resources-policies/remote-hybrid-work)
 *  [Recruitment and Termination Policy](https://kriko.io/company-policies/human-resources-policies/recruitment-and-termination-policy)
 *  [Working Hours, Leave and Absence Policy](https://kriko.io/company-policies/human-resources-policies/working-hours-leave-and-absence-policy)

##  Business Ethics and Compliance Policies

 *  [Password Creation and Use Policy](https://kriko.io/company-policies/business-ethics-and-compliance-policies/data-protection-policy)
 *  [Transparency and Reporting Policy](https://kriko.io/company-policies/business-ethics-and-compliance-policies/acceptable-use-policy)
 *  [Conflict of Interest and Anti-Bribery Policy](https://kriko.io/company-policies/business-ethics-and-compliance-policies/conflict-of-interest-and-anti-bribery-policy)
 *  [Data Privacy and Security Policy](https://kriko.io/company-policies/business-ethics-and-compliance-policies/data-privacy-and-security-policy)
 *  [Ethical Conduct and Integrity Policy](https://kriko.io/company-policies/business-ethics-and-compliance-policies/ethical-conduct-and-integrity-policy)
 *  [Legal and Regulatory Compliance Policy](https://kriko.io/company-policies/business-ethics-and-compliance-policies/incident-response)

##  Customer Relations Policies

 *  [Customer Data Privacy and Security Policy](https://kriko.io/company-policies/quality-compliance/quality-management)
 *  [Complaint Management and Feedback Policy](https://kriko.io/company-policies/quality-compliance/anti-bribery-corruption)
 *  [Customer Satisfaction Policy](https://kriko.io/company-policies/quality-compliance/code-of-conduct)

##  Information Technology and Data Management Policies

 *  [Ransomware, Phishing Attacks, Email and Internet Use Policy](https://kriko.io/company-policies/information-technology-and-data-management-policies/environmental-policy)
 *  [Vulnerability Disclosure Policy](https://kriko.io/company-policies/information-technology-and-data-management-policies/vulnerability-disclosure-policy)
 *  [Software Licensing and Usage Policy](https://kriko.io/company-policies/information-technology-and-data-management-policies/social-responsibility)
 *  [Data Backup and Recovery Policy](https://kriko.io/company-policies/information-technology-and-data-management-policies/supplier-code-of-conduct)
 *  [Data Security and Protection Policy](https://kriko.io/company-policies/information-technology-and-data-management-policies/data-security-and-protection-policy)
 *  [Information Technology Use and Access Policy](https://kriko.io/company-policies/information-technology-and-data-management-policies/information-technology-use-and-access-policy)

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