Last updated: [07.07.2027]

These Terms of Use govern the use of the kriko.io website.

By using the website, you agree to these Terms of Use. However, use of the website does not constitute consent to non-essential cookies, advertising activities, or any personal data processing activity requiring explicit consent.

1. Purpose of the Website

The content available on the website is provided for general informational purposes regarding Kriko’s digital marketing, advertising, technology, data analytics, and related services.

Visiting the website, submitting a contact form, or requesting a quotation does not, by itself, establish a customer, consultancy, agency, representation, or service agreement between the parties.

A service relationship is established only through a separate written or electronic agreement entered into by the parties.

2. Intellectual Property Rights

All intellectual and industrial property rights relating to texts, designs, graphics, logos, videos, images, software, reports, methodologies, and other content available on the website belong to Kriko or the relevant rights holders.

Content may not be reproduced, modified, published, distributed, resold, or used on another website for commercial purposes without Kriko’s prior written permission.

Personal and non-commercial uses permitted by applicable legislation remain reserved.

3. User Obligations

The user agrees:

• To use the website in accordance with applicable law and principles of good faith,
• Not to bypass, damage, or weaken website security systems,
• Not to introduce malicious software, conduct unauthorised scanning, submit automated queries, or generate excessive traffic,
• Not to submit personal data belonging to another person without a valid legal basis,
• That the information and content submitted by the user is accurate and current,
• Not to infringe the intellectual property, privacy, personality, or other rights of third parties.

Where Kriko suffers loss as a result of unlawful conduct by the user, Kriko may seek compensation to the extent permitted by applicable legislation.

4. Accuracy of Content

Kriko takes reasonable care to ensure that the information available on the website is accurate and current. However, it does not guarantee that the content will always be complete, error-free, or suitable for a particular commercial purpose.

Website content does not constitute user-specific legal, financial, technical, or commercial advice. Users should obtain an appropriate professional assessment before making decisions based on such content.

5. Website Availability

Kriko may temporarily restrict access to the website due to maintenance, security requirements, technical failures, interruptions affecting third-party services, force majeure, or operational requirements.

Kriko does not guarantee that the website will operate continuously or completely without errors. However, reasonable technical and organisational measures are implemented to support website security and availability.

6. Limitation of Liability

Kriko’s liability arising from intent or gross negligence, mandatory statutory obligations, personal data protection requirements, and other liabilities that cannot legally be limited remains reserved.

Subject to the foregoing, Kriko may only be held liable, to the extent permitted by applicable legislation, for indirect losses, loss of profit, loss of data, business interruption, or damages arising from the use or unavailability of the website, temporary interruptions, third-party services, or technical problems affecting the user’s device.

Users remain responsible for their own devices, network connections, software, and security measures.

7. Third-Party Links

The website may contain links to websites or services operated by third parties.

Such links are provided solely for information and convenience. Kriko is not responsible for the content, security, accuracy, data processing activities, or services of third-party websites.

The inclusion of a link does not mean that the relevant website or service is endorsed or guaranteed by Kriko.

8. Use by Children

The website is primarily intended for corporate and professional users.

Where a parent or legal representative believes that personal data relating to a child has been submitted through the website, they may contact Kriko at [[email protected]].

9. Amendments

Kriko may update these Terms of Use in response to changes in legislation, services, or technical infrastructure.

The updated version will be published on the website together with its effective date. Appropriate notification methods will be used where a change materially affects the rights or obligations of users.

10. Governing Law and Jurisdiction

These Terms of Use are governed by Turkish law.

Where the parties are merchants or public legal entities and applicable law permits a jurisdiction agreement, the Istanbul Anatolian Courts and Enforcement Offices shall have jurisdiction.

Mandatory rules concerning jurisdiction and competence applicable to consumers, individuals who are not merchants, and disputes subject to exclusive jurisdiction remain reserved.

11. Severability

Where any provision of these Terms of Use is held to be invalid or unenforceable, the validity of the remaining provisions will not be affected.

To the extent legally possible, the invalid provision will be applied or interpreted in a manner that most closely reflects its intended legal and commercial purpose.

ADDITIONAL AGREEMENT REQUIRED TO PROTECT THE AGENCY

These website documents alone are not sufficient where the agency processes data on behalf of clients through Google Ads, Meta, CRM systems, email marketing platforms, GA4, GTM, or customer databases.

A separate Personal Data Processing and Security Addendum should be incorporated into client agreements.

The addendum should specifically include the following provisions:

1. A clear determination of the activities in which the agency acts as a data processor and those in which it acts as a data controller.
2. A warranty from the client that personal data transferred to the agency has been collected lawfully, the required privacy notices have been provided, and all necessary consents have been obtained.
3. A provision stating that the client is responsible for the legality of customer lists, CRM data, customer match audiences, remarketing lists, and target audience data supplied to the agency.
4. Authority for the agency to use sub-processors, including Google, Meta, LinkedIn, CRM providers, cloud providers, and similar technology companies.
5. A clear allocation of responsibility for establishing overseas transfer mechanisms and submitting any required notifications to the Personal Data Protection Authority.
6. Procedures relating to personal data breach notification, cooperation, and preservation of evidence.
7. Rules governing the return, deletion, destruction, or anonymisation of personal data following termination of the agreement.
8. Allocation of responsibility for responding to data subject requests and applicable response deadlines.
9. Liability and indemnification provisions covering unlawful client instructions, unauthorised data lists, inaccurate privacy notices, and failures by the client to obtain the required consents.
10. A provision stating that the agency will process personal data only in accordance with documented client instructions.

Before publication, the Company’s full legal name, registered address, KEP details, marketing tools actually used, server locations, complete cookie inventory, retention periods, and overseas transfer mechanisms must be completed and verified.

If even one Meta, Google Ads, analytics, or similar tag is activated before the user provides the required consent, publishing a legally compliant policy alone will not be sufficient to achieve compliance.