Company Policies

The principles that guide every team at Kriko. From how we hire and protect data to how we uphold quality and sustainability.

Data Backup and Recovery Policy

Data Backup Frequency

a. Routine Backups

The Company ensures that critical and important data is backed up regularly.

Backup frequency is determined according to the importance of the data, its rate of change and applicable business requirements.

b. Automated Backups

The Company prioritises the use of automated backup processes where appropriate.

Automated backup schedules and intervals are configured according to the criticality of the relevant data.

Backup Methods

a. Cloud-Based Backups

The Company backs up data using secure and reliable cloud-based storage services.

Cloud-based backups support data accessibility and help reduce recovery times.

b. External Storage Devices

The Company may back up data using external hard drives or other approved storage devices.

External storage devices must be stored securely and remain accessible only to authorised personnel when required.

Security of Backup Data

a. Encryption

The Company protects backup data using appropriate encryption technologies.

Encryption helps maintain the confidentiality and security of backed-up data and prevents unauthorised access.

b. Access Controls

Access to backup data is restricted to authorised personnel.

Appropriate access controls are implemented to protect the security, confidentiality and integrity of the data.

Testing the Backup Process

a. Backup Recovery Testing

The Company conducts periodic recovery tests to verify that its backup processes are operating effectively.

These tests confirm that backed-up data can be restored successfully and that its integrity has been preserved.

b. Review of the Backup Process

The Company reviews its backup processes regularly and identifies opportunities for improvement.

Any errors, weaknesses or deficiencies identified in the backup process are documented and corrected.

Disaster Recovery Plan

a. Assessment of Data Loss Scenarios

The Company evaluates potential data loss scenarios and develops recovery plans accordingly.

Scenarios such as natural disasters, technical failures, cyber incidents and human error are taken into consideration.

b. Disaster Recovery Testing

The Company tests its disaster recovery plan regularly.

These tests simulate potential data loss scenarios and assess the Company’s ability to restore data and maintain business continuity in the event of a disaster.

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